Welcome to the SymQuest Blog! Here we share the latest developments and stories from our world of managed IT and managed print services. Explore our articles on cloud computing, disaster recovery, Green IT, mobile printing and more and join the conversation.

Featured Posts

IT Best Practices Your Law Firm Might Be Missing

Posted by Christal Fleishman - July 29, 2016 - IT Security, Legal

Network security requirements for law firms are similar to that of other businesses, with the exception of attorney-client confidentiality. It's important for clients to feel safe when transferring, or verbalizing, privileged information to their lawyer. Files stored should be secure, and best practices for IT security should be a top priority for firm CIOs, CTOs, and partners. In fact, according to the ABA Model Rule 1.6(c) “[a]lawyer shall make reasonable efforts to prevent the inadvertent or unauthorized disclosure of, or unauthorized access to, information relating to the representation of a client.” In this post we'll cover three IT best practices your law firm might be missing.

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[Guide] How to Protect Your Multifunction Printer From Cyber Attacks

Posted by Rick Zampini - June 28, 2016 - Secure Print, IT Security

Multifunction Printers (MFP), Multifunction Devices (MFD), and the office copier are all similar pieces of office equipment. MFP’s can scan to email, scan to folders, scan to cloud storage, fax, integrate with multiple types of workflow solutions and, oh yeah, they copy and print as well. MFP’s have all of the components a computer has on your network; hard drive, operating system, and network connection which can be wired or wireless.  During SymQuest's assessment process with potential clients we pose this question to IT professionals; why treat MFPs any different than computers on your network? In this guide you will learn how to protect your multifunction printer from cyber attacks. 

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How to Exchange HIPAA Compliant Email

Posted by Mark Jennings - June 28, 2016 - healthcare, IT Security

In this age of free and convenient exchange of information it is easy to become complacent and simply hit the “send” button and move on with your day. However, it is important that you are extremely aware of the information included in your message and make sure that it is properly secured from prying eyes. Because learning how to exchange HIPAA compliant email could protect you from violations and fines. 

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