Welcome to the SymQuest Blog! Here we share the latest developments and stories from our world of managed IT and managed print services. Explore our articles on cloud computing, disaster recovery, Green IT, mobile printing and more and join the conversation.

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Why Employees are the Biggest IT Security Threat for Law Firms

Posted by Mark Jennings - February 13, 2017 - Secure Print, Legal

Your firm’s employees are good people. You hired them, you vetted them, and you know them well. But good people sometimes make inadvertent mistakes. Though they rarely have malicious intent, employees are some of the most vulnerable intangible assets when it comes to cyber security.

Most often, employees can’t be blamed for their IT mistakes. Just as you educate employees about the way you run your firm, you must also educate them about cyber security. Despite a reliance on technology in business and in our daily lives, few people have ever truly been taught how to recognize IT security threats—and that can lead to costly mistakes.

In law firms, everyone from partners to administrative assistants should be trained in IT security best practices in order to prevent cyber-attacks, data loss, and other costly networking mistakes. 

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4 Ways to Implement Secure Printing for Law Firms

Posted by Ken Godzik - February 13, 2017 - Secure Print, Legal

With the number of documents that flow through your law firm on a daily basis, the majority of your files are likely confidential. Tax information, insurance details, client financial data, medical information, criminal backgrounds, depositions, evidence—all of these records get printed at some point.

Printers are so ubiquitous that most firms don’t realize they are also a security risk. But today’s printers are advanced, and many are fully-fledged networked computers. Protecting your clients’ information falls under Confidentiality of Information, whether it is a digital file or a paper file.

Here are four ways to ensure that your firm’s printing environment is safe by implementing secure printing best practices:

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[Guide] How to Protect Your Multifunction Printer From Cyber Attacks

Posted by Rick Zampini - June 28, 2016 - Secure Print, IT Security

Multifunction Printers (MFP), Multifunction Devices (MFD), and the office copier are all similar pieces of office equipment. MFP’s can scan to email, scan to folders, scan to cloud storage, fax, integrate with multiple types of workflow solutions and, oh yeah, they copy and print as well. MFP’s have all of the components a computer has on your network; hard drive, operating system, and network connection which can be wired or wireless.  During SymQuest's assessment process with potential clients we pose this question to IT professionals; why treat MFPs any different than computers on your network? In this guide you will learn how to protect your multifunction printer from cyber attacks. 

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