Most people have become comfortable using cloud-based applications in their daily lives. We back up our photos, stream shows, and use online banking from multiple devices, all with the cloud.
Beyond personal use, many workplaces have started shifting certain business functions to the cloud as well.
Typically, email is one of the first applications that organizations choose to make cloud-based by moving their Exchange servers to the cloud. The next step is usually moving communication-focused office applications such as video conferencing, chat, and CRMs. Everyone can understand the benefit of having easy access to these programs. It is often easy and comfortable to make this change.