SymQuest Blog

How Software Development Training Improves Employee Productivity

August 24, 2021 - Managed IT, Office 365

How Software Development Training Improves Employee Productivity
Ken Godzik

Posted by Ken Godzik

Productivity tools become counterproductive if individuals don’t know how to use them. No manager wants their employees to have to go on YouTube just to figure out how to use new business software. Even worse, employees may just neglect these powerful software systems altogether if they can’t figure out how to properly use them.

As a value-added service, businesses of all sizes can leverage our strategic partnership with KnowledgeWave, an industry-leading Microsoft software training company, to unlock a comprehensive online learning platform covering a wide range of topics from Microsoft Teams to cybersecurity. With robust software development training, businesses can be confident they’re maximizing their investments and taking full advantage of these best-in-class collaboration tools.

What is Software Development Training?

Comprehensive software development training programs should incorporate an online learning platform that is consistently up-to-date. As new software features are released, KnowledgeWave’s online learning platform adds additional training modules to ensure companies have the tools they need to remain proficient. Businesses can access thousands of on-demand training videos, live classes, and webinar events that are recorded and available to watch on any device.

An extensive business software development service should train end-users on topics including Office 365, Teams, cloud-based software (SharePoint and OneDrive) as well as general cybersecurity awareness training.

Microsoft Office 365 Training

Microsoft Office 365 is more than a suite of productivity tools, it provides businesses a transformative opportunity to change the way they conduct business. Office 365 can drastically improve employee efficiency and streamline workflows but only if employees are properly trained and made aware of the extensive catalog of features at their disposal.

Providing access to online training, either in the form of on-demand videos or training sessions with a live instructor, gives businesses the support they need to ensure a successful deployment, and employees the tools they need to maximize the investment.

Cloud-Based Software Training

One of the benefits of owning an intelligent multifunction printer (MFP) is the ability to connect to popular cloud applications such as OneDrive and SharePoint. When businesses add OneDrive and SharePoint to their MFP dashboard, they’re able to perform various time-saving actions directly from the MFP panel including:

  • File and folder searching
  • Uploading documents
  • Cutting, moving, copying, pasting, and deleting files and folders

MFPs are expensive and businesses want the assurance they’re maximizing their investment.
Businesses can leverage managed print services to help them tailor their MFP dashboard to improve productivity and utilize value-added software training to ensure every employee understands how to use the cloud-based platforms connected to their business’s MFPs.

Microsoft Teams Training

Microsoft Teams is a cloud-based platform that enables end-users to collaborate, chat, virtually meet, and access stored files all within a single interface. However, the versatility of Microsoft Teams can often overwhelm new users, preventing streamlined project management.

Training services centered on Microsoft Teams helps employees acclimate to the software with minimal disruption to business-critical operations. Becoming familiar and proficient with Microsoft Team tools can also help smooth the transition from in-office teams to remote work environments as businesses continue to adopt hybrid workforces.

Cybersecurity Awareness Training

Human error is the cause of the majority of business cyber attacks and it’s not because employees are trying to be malicious, it’s often the result of preventable mistakes. Cybersecurity awareness training for employees is often overlooked and incorrectly placed at the bottom of the priority list. In fact, only 60% of businesses provide formal cybersecurity awareness training to their employees. If businesses want to protect their data, reputation, and profits, they need to invest in proper cybersecurity awareness training.

From beginner courses to advanced technical classes, businesses can take advantage of KnowledgeWave’s cybersecurity live online classes to help educate their employees on cybersecurity best practices. Here are a few of their current offerings:

  • Certified Cloud Security Professional (CCSP)
  • Certified Information Security Manager (CISM)
  • CompTIA Advanced Security Practitioner (CASP+)
  • CompTIA Cybersecurity Analyst (CySA+) Certification
  • NIST Cyber Security Professional (NCSP) Foundation
  • NIST Cyber Security Professional (NCSP) Practitioner
  • Healthcare Information Security and Privacy Practitioner (HCISPP)

>> Discover how to protect sensitive customer data with the Complete Guide to  Cyber Security for Businesses.

Does Your Business Need Software Development Training?

The short answer is yes. But here are a few questions to consider to help gauge the level of necessity:

  • What is your ongoing plan for cybersecurity awareness training annually?
  • Which Windows Operating System are you using and how do you train your staff to use it productively?
  • Which Microsoft applications are in use and do you have a learning partner to support your users?
  • Does your staff get training questions answered through your help desk or are other resources available?

Increase Employee Productivity with Holistic and Affordable Software Training

Learning to use modern collaborative software like Microsoft Office 365 Business Premium requires behavioral changes and continuous training overtime to ensure employees gain the skills needed to improve proficiency.

With robust software development training as a value-added service, businesses can confidently invest and deploy versatile collaborative cloud-based software with the assurance their employees will have the educational resources they need.

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White remote worker using Microsoft Teams to communicate
Ken Godzik

about the author

Ken Godzik

Ken Godzik is currently the Area Vice President of Document Solutions at SymQuest, a wholly-owned subsidiary of Konica Minolta Business Solutions, U.S.A., Inc. Godzik is responsible for driving equipment and solution sales through his team of twenty-three sales professionals from Bangor, Maine to Watertown, NY. Godzik is well versed and passionate in coaching, developing and building teams that are focused on improving quality, gaining efficiency, and reducing costs for SymQuest’s clients.