Cloud Services Notification: Possible Outage

Posted by Kevin Davis - April 26, 2018 - Important Information

Version: Initial
Scope: Sterling, VA Data Center
Start: 26 April, 2018 17:15 PM 
End: TBD 
Impact: Hosted Clients (NY, VT, and Maine)

SymQuest has been notified of a possible outage potentially affecting our Sterling, VA data center.  We are researching the issue and will update our clients once we know more. We apologize for any inconvenience this has caused.

For immediate questions please contact your TAM, Account Executive, or call 1-800-374-9900.

about the author

Kevin Davis

Kevin Davis is currently the Vice President of Service and Support for SymQuest, and is based in the South Burlington, VT and West Lebanon, NH office locations. Davis is responsible for the network and client support teams at SymQuest. Davis started with SymQuest in April of 2007 as an Incident Response Engineer. His love for customer service and technology quickly led him through various engineering positions where his passion for process improvement and motivating team members advanced him to management positions with increasing responsibilities leading to his present role as Vice President of Service and Support. Kevin holds many industry IT certifications and was a member of True Profits Group.

Kevin Davis